Legal information
Privacy Policy
This policy explains how nusantaravita.com handles personal data submitted through the site. The site is operated by NusantaraVita in Jakarta, and this document sets out what we collect, why we collect it, and the choices you have.
Effective 12 October 2026
Who runs this site
Data controller — nusantaravita.com
Operator
NusantaraVita
Jl. Prof. DR. Satrio No. 7, Karet Semanggi, Setiabudi, Jakarta Selatan, 12930
Reach us
[email protected]
+62 21 5793 2852
Office hours
Monday–Friday, 9:00 AM – 6:00 PM. Messages sent outside these hours are answered on the next working day.
Section
Data we collect
We keep this short on purpose. The site asks for very little, and nothing is collected quietly in the background.
If you write to us about natural supplements for men, a catalog listing, or a detail you would like corrected, the note you send is the only record we hold.
- Your name
- The contact form field
- Yes
- Your email address
- The contact form field
- Yes
- The content of your message
- The contact form field
- Yes
- A phone number, if you choose to add one
- Volunteered with your note
- No
We do not ask for payment details, and we do not ask for identity documents. Please leave them out of any message you send.
Purpose
Why we collect it
Contact form data is used to answer your enquiry and to follow up on correction reports about catalog listings. We use your email address only to reply to the message you sent.
We do not add you to a mailing list, and we do not use your address for unrelated purposes.
Answering your question
If you ask about a catalog entry, a format, or how a listing is described, we reply using the address you gave us and nothing else.
Acting on correction reports
When a visitor points out a detail that needs fixing, we keep that note until the listing is corrected and reviewed.
Improving the reading experience
Aggregate page-view figures tell us which pages about vitamins and minerals for men people actually read, so we can decide what to expand next.
Cookies
Cookies and analytics
The site uses cookies for basic functionality and to understand which pages are visited. Analytics data is reviewed in aggregate — we read it as totals and trends, not as individual visitors.
What we set and why
- Essential cookies Keep the site working — page state and form submission. These stay for the session.
- Analytics cookies Show which catalog and guide pages are read most, so we can decide what to write next.
- Preference cookies Remember the cookie choices you make, so the banner does not return on every visit.
You can clear or block cookies from your browser settings at any time. Blocking the essential ones may stop parts of the contact form from working. The Cookie Policy describes each category in fuller detail and explains how to control them in your browser.
Read the cookie policyLegal basis and retention
We process contact form data on the basis of your consent, given when you submit the form. You may withdraw consent at any time by writing to [email protected]. Withdrawal does not affect processing carried out before the request.
Consent
You give it when you press send on the contact form. There is no pre-ticked box and no assumption of agreement from simply browsing the catalog.
Retention
Contact messages are kept for as long as needed to handle the enquiry and any follow-up, and then for a limited period for record-keeping.
Correction reports
Reports about a listing may be retained longer if that listing is still published, so we can trace why a description changed.
Sharing
We do not sell personal data. Data may be processed by service providers that host the site or handle email, acting on our instructions and bound to use it only for that purpose. If we are required to disclose information under applicable law, we disclose only what the request covers.
No selling of personal data
Hosting and email providers process data only on our instructions
Disclosure limited to what the law requires, when it requires it
Your rights
Send requests to [email protected]. We respond within a reasonable period and may ask you to confirm your identity before we act, so that the right person is making the request.
Contact us about your dataAccess
You may request access to the personal data we hold about you.
Correction
Ask us to correct data that is inaccurate or out of date.
Deletion
Request that the record of your message be removed.
Withdrawal of consent
Stop any further use of your details by the same email address.
Continued
How we handle what you send
Three short commitments sit under this heading: how the data is protected while we hold it, who may use the contact form, and what happens when this page changes.
Security
We apply reasonable technical and organisational measures to protect submitted data. No method of transmission over the internet is entirely secure, and we cannot warrant absolute security. Please avoid sending sensitive information through the contact form.
Children
The site is intended for adults. We do not knowingly collect personal data from children. If you believe a child has submitted data, contact us and we will delete it.
Changes to this policy
We may update this policy to reflect changes in practice or law. The revised version is published on this page with a new effective date. Continued use of the site after an update indicates acceptance of the revised policy.
Questions about this policy
Send them to [email protected], or write by post to NusantaraVita, Jl. Prof. DR. Satrio No. 7, Karet Semanggi, Setiabudi, Jakarta Selatan, 12930. Our office answers Monday to Friday, 9:00 AM – 6:00 PM, and the phone line is +62 21 5793 2852.
This policy sits alongside our Terms of Service and Cookie Policy. If any of the three reads differently to the others, the terms of service take priority on matters of use and this policy governs matters of personal data.